Cookie Policy

Welcome to Supper Box. This Cookie Policy explains how cookies and similar technologies are used when you visit our website. It also explains the choices available to you regarding cookies.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember information such as your preferences, shopping basket, and browsing activity, allowing the website to operate efficiently and provide a smoother user experience.

How We Use Cookies

We use cookies to help our website function correctly and to improve the services we provide. Cookies may be used to:

  • Remember items added to your shopping basket
  • Maintain your browsing session while you move between pages
  • Save your website preferences
  • Improve website performance and functionality
  • Help protect the website from suspicious activity
  • Understand general website usage through anonymous statistics

Cookies are not used to collect unnecessary personal information.

Types of Cookies We Use

Essential Cookies

These cookies are required for the website to function correctly. They support features such as page navigation, secure browsing, shopping basket functionality, and checkout.

Preference Cookies

These cookies remember choices you make, such as language or other website preferences, helping to provide a more personalised browsing experience.

Analytics Cookies

Analytics cookies help us understand how visitors use our website by collecting anonymous information such as pages visited, time spent on the website, and general browsing behaviour. This information helps us improve our website and services.

Performance Cookies

Performance cookies allow us to monitor website speed, identify technical issues, and improve overall website reliability.

Cookie Duration

Different cookies remain on your device for different periods depending on their purpose.

Typical retention periods include:

  • Shopping basket cookies: until your browsing session ends or up to 7 days
  • Preference cookies: up to 12 months
  • Analytics cookies: up to 26 months
  • Security-related cookies: up to 30 days
  • Session cookies: automatically removed when your browser is closed

Managing Cookies

Most web browsers allow you to control, restrict, or delete cookies through your browser settings.

You may choose to block some or all cookies at any time. Please note that disabling certain cookies may affect website functionality, including shopping basket features, saved preferences, and parts of the checkout process.

Third-Party Cookies

Some trusted third-party service providers that support the operation of our website may set cookies through their own systems. These cookies are used only for services that help us operate, improve, or secure the website.

Each third party is responsible for managing its own cookies in accordance with its own privacy practices.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in website functionality, legal requirements, or operational practices.

The most recent version published on this website will apply to your continued use of our website.

Contact Us

If you have any questions about this Cookie Policy or how cookies are used on our website, please contact us.

Supper Box
JAY-ZONE LTD
105, Wisley Way
Birmingham
England
B32 2JX

Email: food@supperbox.co.uk

We aim to respond to cookie-related enquiries within 5 business days.